Using a browser or the Android or Apple App all participants can now track the progress of the reported fault in real-time through the workflow process stages. The Landlord can see all the Faults raised for their properties at any time online. A Landlord can see the status, progress, messages and costs associated with one or many faults. The Tenant can see whether the fault has been accepted and approved and what stage it is at. The Contractor can see which Work Orders have been assigned for quotation and which ones have been assigned for completion. The Property Manager can see all the data and the quoted and actual costs asssociated with each Work Order as well as dates for completion. Information from data is empowering and increases the value your staff provide to the Company.